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Careers

We’re always looking for dedicated and hardworking individuals to join our dynamic and growing team here at Tasco Appliances. Whether you’re hoping to build customer relationships and become part of our professional sales staff, or work behind-the-scenes at our corporate office, we encourage you to send a copy of your resume here. We look forward to hearing from you.

 

Tasco Appliances is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the Recruitment process if you require accommodation for disability, please advise the Human Resources Department.

Sales

Appliance Sales Professional

Location: Pickering, Pickering, Burlington

Reports To: Store Manager

 

Summary

The Sales Professional is responsible for producing sales and providing prompt, courteous and knowledgeable service to clients and customers. The Retail Sales Professional works with customers within the retail store location to deliver on sales targets, gross margins and high levels of customer satisfaction.  The Retail Sales Professional ensures that strong customer relationships are nurtured to grow revenue from existing accounts and executes new business strategy to ensure that sales targets are attained through new accounts.

 

Job Duties                                                                  

  • Generate sales
  • Greet customers and maintain a high level of customer service
  • Ensure accuracy in all transactions, inventory, and procedures
  • Maintain a high level of product and service knowledge
  • Answer emails and phone calls in a timely fashion
  • Work in partnership with Store Managers and other employees to maximize store sales and in-store presence
  • Assist customer in making meaningful selections
  • Enter customer orders into ePASS
  • Conduct manufacture rep calls to build rapport and address concerns
  • Research products and keep abreast of new product offers and their associated technical details.
  • Confirm pricing and rebates and research product availability in ePASS
  • Generate sales through personal contact with walk-in and or telephone customers, repeat customers and sales leads, presenting product models and explaining the modular process.
  • Prepare comprehensive quotes for customers, and product specs for customers
  • Maintain and enhance product knowledge
  • Enter deposit and payment information accurately and handle cash sales as required
  • Keep rebate information up to date
  • Participate in all vendor training at the store level and off site.
  • Participate in merchandising and promotional activities
  • Achieve monthly, quarterly sales quotas and the objectives of employment.
  • Participate in corporate marketing activities, such as conferences, home and trade shows and open house events, training, sales meetings, as required.
  • Maintain a high level of product and service knowledge.
  • Maintain a professional appearance, demeanor, and attitude at all times.
  • Assist other sales reps in their ability to build long term relationships
  • Keep the retail sales manager up to date on issues and concerns
  • Be aware of and constantly strive to achieve targets for sales margin and warranties.
  • Follow up and contact all quotes as requested by the Sale Manager
  • Perform other duties as required.

 

Requirements

 

  • Must have the ability to work in a fast-paced, dynamic environment
  • Ability to make excellent sales to achieve performance in alignment with goals and objectives
  • Excellent customer service skills, interpersonal, organizational and communication skills
  • Motivated and creative team player
  • Experience in Retail sales preferred
  • Computer literate with proficiency using basic programs such as Windows and Outlook
  • Strong knowledge of retail sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to occasionally travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.

 

Retail Sales Manager

Location: Tasco Dufferin

Reports To: Retail Store Manager

Supervises: Sales Associates

Summary

 

The Retail Sales Manager leads the sales team by creating a culture focused with the consistent execution of superior customer experience, and professional standards as defined by Tasco Appliances. You will be the standard-setter, and the go-to resource for any of your team’s sales related needs, as well as all coaching and development initiatives.

 

A highly capable sales leader possessing a broad range of skills as a highly effective manager, trainer, coach and motivator with strong retail leadership experience. A process oriented and quality minded individual that also possess the ability to bring people together in order to reach a common goal.  Responsible for achieving sales and budget metrics through effective leadership, decision making and judgement.

 

A collaborator, innovator and team leader. Leads, influences and develops exceptional relationships with our customers, all store personal, corporate and vendor partners. Connecting and communicating with others with comfortable and authentic approach. Highly motivated individual who thrives in an ambiguous and ever-changing environment, always up for a challenge and inspiring others to learn and think differently.

 

Job Responsibilities:

  • Directly responsible for the achievement of store sales goals and performance metrics through the execution of strategies and team performance management.
  • Maximize profitability by exceeding store sales plan, KPI goals and driving store sales targets for the sales team; ensures process-controls are consistently and correctly managed
  • Serve as the lead example in providing premium customer experience and build relationships with our consumers
  • Creates a “Selling Culture” be ensuring sales-associates are trained in the “Tasco Customer Experience”, participate in all vendor training programs and contemporary engagement / selling techniques. Needs to think innovatively, act strategically and create a culture of customer-obsessed team members who deliver a world-class experience each and every day.
  • Recruits, coaches and develops sales staff, encourages and monitors team development; mentor, lead, and encourage collective team to succeed.
  • Maintain high standards of visual merchandising and brand presentation through both selling floors (Dufferin and TND); oversee store merchandising and responsible to maintain store look and feel in a compelling and exciting manner, while in accordance with company directives
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
  • Co-manage along with Store Manager optimal staffing and scheduling that meets store operational requirements, being responsive to traffic and business changes, while achieving all KPI’s and company goals
  • Participates in sales staffing decisions including employment, discipline, training, termination with guidance from the HR department.
  • Ensure proper training for all staff levels and recognize top talent for succession planning; handles all sales associates relations to create and foster a productive sales-force.
  • Works in tandem with Store Manager to set work schedules and monitor staff performance
  • Is aware of and monitors compliance to MSP programs

 

Requirements

  • 5 -7 years of related retail sales experience; bachelor’s degree preferred
  • Experience in a Sales Management position preferred
  • Demonstrated ability to effectively lead, direct, and train others in a retail setting
  • Demonstrated track record of improving sales figures and KPI achievements with a strong understanding of retail profit measures and the ability to exceed sales and expense goals
  • Retail knowledge with hands-on experience managing all aspects of a retail/builder store sales; is highly versed in current best practice of consultative sales strategies, engagement principals and the skills of persuasion.
  • A solid track record in talent management- recruiting, hiring, development
  • Ability to work a flexible schedule to meet the demands of a retail business & consumer to include regular nights, weekends, and holidays
  • The ability to communicate effectively with all levels
  • Carry, push, pull up to 30 pounds

 

Retail Sales Manager


Supervises: Sales Associates


Summary

The Retail Sales Manager leads the sales team by creating a culture focused with the consistent execution of superior customer experience, and professional standards as defined by TG Appliance Group Inc. You will be the standard-setter, and the go-to resource for any of your team’s sales related needs, as well as all coaching and development initiatives.

A highly capable sales leader possessing a broad range of skills as a highly effective manager, trainer, coach and motivator with strong retail leadership experience. A process oriented and quality minded individual that also possess the ability to bring people together in order to reach a common goal. Responsible for achieving sales and budget metrics through effective leadership, decision making and judgement.

A collaborator, innovator and team leader. Leads, influences and develops exceptional relationships with our customers, all store personal, corporate and vendor partners. Connecting and communicating with others with comfortable and authentic approach. Highly motivated individual who thrives in an ambiguous and ever-changing environment, always up for a challenge and inspiring others to learn and think differently.

 

Job Responsibilities:


• Directly responsible for the achievement of store sales goals and performance metrics through the execution of strategies and team performance management.
• Maximize profitability by exceeding store sales plan, KPI goals and driving store sales targets for the sales team; ensures process-controls are consistently and correctly managed
• Serve as the lead example in providing premium customer experience and build relationships with our consumers
• Creates a “Selling Culture” be ensuring sales-associates are trained in the “TG Customer Experience”, participate in all vendor training programs and contemporary engagement / selling techniques. Needs to think innovatively, act strategically and create a culture of customer-obsessed team members who deliver a world-class experience each and every day.
• Recruits, coaches and develops sales staff, encourages and monitors team development; mentor, lead, and encourage collective team to succeed.
• Maintain high standards of visual merchandising and brand presentation through both selling floors (Dufferin and TND); oversee store merchandising and responsible to maintain store look and feel in a compelling and exciting manner, while in accordance with company directives
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
• Co-manage along with Store Manager optimal staffing and scheduling that meets store operational requirements, being responsive to traffic and business changes, while achieving all KPI’s and company goals
• Participates in sales staffing decisions including employment, discipline, training, termination with guidance from the HR department.
• Ensure proper training for all staff levels and recognize top talent for succession planning; handles all sales associates relations to create and foster a productive sales-force.
• Works in tandem with Store Manager to set work schedules and monitor staff performance
• Is aware of and monitors compliance to MSP programs

 

Requirements

• 5 -7 years of related retail sales experience; bachelor’s degree preferred
• Experience in a Sales Management position preferred
• Demonstrated ability to effectively lead, direct, and train others in a retail setting
• Demonstrated track record of improving sales figures and KPI achievements with a strong understanding of retail profit measures and the ability to exceed sales and expense goals
• Retail knowledge with hands-on experience managing all aspects of a retail/builder store sales; is highly versed in current best practice of consultative sales strategies, engagement principals and the skills of persuasion.
• A solid track record in talent management- recruiting, hiring, development
• Ability to work a flexible schedule to meet the demands of a retail business & consumer to include regular nights, weekends, and holidays
• The ability to communicate effectively with all levels
• Carry, push, pull up to 30 pounds


Skills required to do the job:

• Excellent interpersonal and organizational skills.
• Excellent written and verbal communication skills.
• Able to handle multi-tasking in a professional and organized environment.
• Above average level of accuracy and detail-oriented.

Delivery

Driver & Driver Helper

Reports To: Transportation Manager

Summary

The Delivery Driver performs the essential service of delivering the product to the customer on schedule and in original condition.  The Delivery Driver represents TG Appliance Group as the first on-site contact providing excellent customer service.

Job Duties

  • Delivery Driver, with the assistance of helper(s), will unload appliances at customers’ homes and commercial builder sites, uncrate and set-in-place in the area requested by the customer, and perform basic hookup.
  • Use a tablet to get route info, provide updates, take pictures of delivered or damaged product, and complete customer signed PODs.
  • Operate 26 foot straight truck (no air brakes) in a safe, courteous, efficient manner, and comply with all MTO regulations.
  • Verify product condition and order accuracy during loading and unloading.
  • Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in compliance with company policies, procedures, legislation, regulation and directions, and identify non-compliance for resolution.
  • Participate and comply with all health and safety processes, initiatives, and training to ensure a safe workplace.
  • Provide excellent customer service throughout the delivery and setup process
  • Arrive to work in neat, clean, company supplied uniforms
  • Complete other assigned tasks as required.

 

Requirements

  • Minimum D Commercial Driver’s License
  • 2+ years commercial driving and delivery experience preferred
  • Clean Abstract and CVOR (No more than 2 moving violations in the past 12 months)
  • Experience and knowledge of vehicle inspections and HOS regulations
  • High school diploma or equivalent would be an asset but not mandatory
  • Ability to lift/climb/bend/stoop/reach and move heavy items and appliances
  • Ability to use hand tools to complete basic appliance install and removal
  • Communicate with internal and external contacts with tact, courtesy, and respect

 

Physical Demands:

  • Ability to lift, bend, reach, stoop, kneel and move heavy objects safely up to 200 lbs. or more as required with assisted devices.
  • Work is mostly performed in a vehicle and warehouse.
  • Fluctuations in temperature and noise.
  • Mental alertness is required at all times while operating a vehicle.
  • Strong organization and adherence to specified time lines.
  • Warehouse environment requires standing, walking, lifting, talking, hearing, and occasionally stoop, kneel or crouch.
  • Vehicle requires sitting for extended periods, reaching, twisting, and full control of arms and legs.
  • Physical dexterity, good hand-eye coordination, full vision and depth perception.
  • Work is performed in a combination of environments.
  • This position may be exposed to elements such as noise, dust, odours, fumes and oils.